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December 2022

Celebrations

VIP MEMBERSHIPS

Brannon Crossing and Lexington Leading the Way


4-week average >20%

  • Anderson 23%

  • Brannon Crossing 23%

  • Harrodsburg Road 21%

YTD >20%

  • Florence 23%

  • Jeffersontown 25%

  • Brannon Crossing 27%

By Pod - Lexington 22%


How can you or your clients meet our why if we don't have VIP members? What will you do differently? It's up to you no one else but you.


Best-Ever Revenue Last 4 weeks - Helping more pets

  • Newport

  • Wilkins Township/Monroeville

 

THINKING BIGGER

We talked about Thinking Bigger at Partner Palooza. Thinking bigger requires zooming out to 10,000 feet. I believe the best way to make sure we are zoomed out is to revisit our Purpose, Mission, Vision and how we live our brand. I keep this card with me at all times. For me, I find it helps me to stay on track, focus on the most important things, and refer back to our core beliefs when making decisions. I encourage you to make sure you have a card and keep it with you at all times. If you don’t have one of these cards reach out to Dr. Porter bporter@petvet365.com


We are in the business to help pets, and we do this better than anyone. Help us spread the word about what makes us unique:

  • Access 365 days a year

  • Fear Free Experience

  • Personalized Care

  • Innovation

  • People first

 

Our Culture and Brand

At a recent meeting of pod leaders we opened up the discussion to what makes our culture and brand. This was the brainstorming session. What do you think?


PROMISE

  • Fear Free

  • Kindness

  • Happy vets --> best care

  • Best damn client experience

  • People first

  • Pet experience

  • Clinical outcomes

  • Enriching work environment

  • Freedom within a framework

  • People are the agenda

  • Tech that works

  • Industry leading

  • Fun

  • Mentorship

  • Bacon and belly rubs

  • Cookies and couches

  • Work life balance

  • Financial freedom

  • Speed to trust

  • Transparency

  • Authenticity

  • Community

  • Connected

  • Vet-owned, vet-led

  • Partnership

  • Commitment

THE WHAT/NON-NEGOTIABLES

  • Ownership / Partnership

  • Well-being / Proactive development

  • Uniform/consistent technology 365

  • Operating hours

  • Tele-health

  • Hospital design

  • Membership plans

  • Fear Free

 

Head to Tails with Olivia Walker, DVM

Name: Olivia Walker, DVM

Role: Associate veterinarian

Best Thing about PetVet365: Approachable folks from top to bottom

What do you do daily that brings you joy: Working on a puzzle or cross-stitching while watching Great British Baking Show or The Office.

Favorite indulgence: Having a shopping spree at the local tack shop or plant store

What do you want people to know about you: I am very welcoming both in my home and at work, and I enjoy collaborating with everyone I work with when it comes to delivering vet care.

Something you would like to give to others: A constantly available ear - I want everyone to feel heard.

 

Head to Tails with Marie Gerg, CVT

Name: Marie Gerg, CVT

Role: Certified Veterinary Technician

Best Thing about PetVet365: The compassion, care pets receive, and the welcoming environment.

What do you do daily that brings you joy: Learning new things.

Favorite indulgence: Long hot baths, snacking on dark chocolate, pistachios and almonds, camping and psychological thrillers!

What do you want people to know about you: I am hardworking, dedicated and also fun loving. I love to learn.

Something you would like to give to others: Compassion for others, empathy and a sense of purpose.

 


 

EARN $5000 - YES YOU!

Refer your veterinarian friend who would love to be part of PetVet365. Email Thom Carlisle, DVM.

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